TG Real Estate Privacy Policy

Information regarding the protection and use of personal data by TG Real Estate pursuant to the Federal Data Protection Act (DPA) of 25 September 2020 (effective 1 September 2023) in Switzerland and for the effects of the General Data Protection Regulation (GDPR) (EU) 2016/679 in Europe.

Data protection is a crucial aspect based on trust, and for TG Real Estate, client trust is very important.

For this reason, TG Real Estate respects the privacy and personal sphere of its clients and observes all applicable regulations regarding the processing of personal data. With this declaration, we intend to inform our clients of the purposes and procedures adopted in the collection of their personal data, requesting their explicit consent where necessary, for the use of the data for specific purposes.

By consulting this statement, the customer will be informed of the purposes and procedures for collecting and processing the personal data provided when browsing on \"> and at the time of placing a purchase order, regardless of the mode of communication used (e.g. electronic or telephone).

The customer can browse TG Real Estate's website without having to provide personal data. While visiting said site, the customer's identity remains anonymous at all times, unless he/she chooses to disclose his/her data and/or access his/her account - if any - by entering his/her user name and password.

Definitions

Service : The Service is the website operated by TG Real Estate, accessible via \"> and authorised Third Parties.
Personal Data: Information concerning an identifiable natural person (directly or indirectly) from such data or other data in our possession.
Usage Data: Data collected automatically and generated by the use of the Service or its infrastructure itself (e.g. time spent on a page).
Cookies: Small files stored on the user's device (computer or mobile device).
Data controller: The natural or legal person who determines the purposes and means of the processing of personal information. With regard to this Privacy Policy, we act as the Data Controller of your personal information.

Tracking and cookie settings The Cookies panel allows you to customise your consent settings for any tracking technology used to implement the features described below. You can refer to our [Cookie Policy] for more details. You can review and change your preferences at any time.

Essential Interactions and Features: Tracking tools that facilitate simple interactions and features that allow you to access specific resources on our service.
Enhanced experience: Tracking tools that enhance the personalisation of the user experience.
Tracking and measurement: Tracking tools that allow us to evaluate traffic and analyse your behaviour in order to improve our service.
Advertising and targeting: Tracking tools that help us provide you with personalised marketing content.

Information collection and use We collect various types of information for the purpose of providing and optimizing our service.

Personal Data: First name, last name, phone number, email address, physical address, cookies and usage data. We may use your Personal Data to send you newsletters, promotional materials or marketing information with your explicit consent. You may opt out of receiving such communications by using the unsubscribe link or by contacting us directly.
Usage Data: Information about how you access and use our Service, including IP address, browser type and version, pages visited, time spent and other diagnostic data.

Use of data TG Real Estate uses the data collected to:

Provide and maintain our Service.
Communicate changes and updates.
Offer customer support.
Collect analytics and monitor the use of our service.
Send updates, special offers and general information about our products or services similar to those you have already purchased, subject to your express consent.

Legal basis for processing We process your personal data because:

It is necessary for the performance of a contract.
You have provided your explicit consent.
The processing is in our legitimate interests, which do not override your rights.
It is required for compliance with legal obligations.

Data retention TG Real Estate will only retain your personal data for as long as is strictly necessary for the purposes described in this notice, unless legal obligations impose longer retention periods.

Data transfer Your personal data may be transferred to and stored in countries outside your jurisdiction. If you are located outside Switzerland and you decide to provide us with information, we will transfer the data to Switzerland. We guarantee that any transfer will take place with adequate safeguards.

Disclosure of data TG Real Estate may disclose your personal data to:

Compliance with a legal obligation.
Protection of the rights or property of TG Real Estate.
Prevention of unlawful activities or protection of public safety.

Data security We take commercially reasonable measures to protect your personal data, but remember that no method of electronic transmission or storage is 100% secure.

User rights (GDPR and DPA) Users have the right to:

Access, rectify or delete their data.
Object to the processing.
Request restriction of processing.
Request data portability.
Withdraw consent at any time. Users may exercise their rights by contacting us directly. You also have the right to lodge a complaint with your local supervisory authority.

Third party service providers and partners We may use third parties to facilitate our service. These third parties will only have access to your data to perform specific tasks and are bound not to disclose or use it for any other purpose.

Statistics We may use third party services, such as Google Analytics, to monitor and analyse the use of our service. You can disable Google Analytics tracking by installing a browser add-on.

Changes to the policy We reserve the right to update this policy. Any changes will be posted on this page and, where necessary, notified by email.

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